Boarding Call 🚀

✈️ We believe two tools can transform your travel outcomes: a Travel Designer who architects the trip, and a Concierge who keeps everything running smoothly in real time. Here is a simple field guide to help you choose the right option for each moment.

Why use concierge services

A good concierge removes friction, saves time, and opens doors that are hard to access on your own.

Where a concierge shines

• Complex or high-stakes trips with multiple cities or tight connections

• Time-sensitive rebooking during weather, strikes, or missed flights

• VIP access and added value like upgrades, late checkout, or hard-to-get dining

• Local expertise for family, adventure, wellness, or bleisure

• One point of contact 24/7 by chat or phone

When a concierge may not be ideal

• Ultra simple, price-only purchases that you will not change

• Nonrefundable deals you are comfortable managing yourself

• Niche loyalty experiments where you want to try every promo trick

• Strict corporate channels with no exceptions

Travel Designers vs. Concierge: what is the difference

Travel Designers are trip architects. They match your style and budget, curate experiences with trusted partners, and deliver a day-by-day plan.

Concierge is your on-demand operator. They handle changes, rebooking, reservations, and day-of requests with 24/7 support.

When to use each

• Choose a Travel Designer for multi-city vacations, special occasions, unique routes, and bleisure extensions

• Use Concierge for urgent changes, local arrangements, or “make this happen now”

How they work together

• Designer builds and books through Travel Code for best available value and partner perks where available

• Concierge monitors for disruptions and solves issues fast before and during the trip

What you get

• With a Designer: bespoke itinerary, verified guides, clear budget, reservations in one place

• With Concierge: one chat or phone number 24/7, proactive alerts, upgrades where available, smooth rebooking

New: choose your Travel Designer

You can now select a verified Travel Designer by destination, style, and language. Browse transparent profiles with case studies, ratings, SLA for first response, and availability. Book securely through Travel Code, then keep Concierge on standby for 24/7 support.

One quick note for companies

Your Partner in Corporate Travel

Save up to 20% on corporate travel with Travel Code’s powerful tech, no legacy systems, and personal service across flights, hotels, and more. ✈️ 💛

P.S.

New here? Check our Self-Booking travel platform and share it with your colleagues.